Consumer grievances And Redevelopment

Products And Services By A Builder Are Covered Under Consumer Protection Act.

You Can File a Complaint In Case The Builder Has Given You Deficient Services Regarding The Following;

1)      Charged You Higher Than The Agreed Amount.

2)      Did Not Give The Receipt Against The Paid Amount.

3)      Delivered A Poor Quality Construction.

4)      Delivered A House That Does Not Comply With The Specifications Agreed Upon.

5)      Did Not Provide For Free Parking Space Within The Compound / Complex.

6)      Did Not Form Co-Operative Housing Society and Handed It Over To Its Members.

7)      Did Not Provide For Water Storage Tank.

8)      Did Not Provide For Enough Ventilation And Light.

9)      Did Not Deliver The House Within The Agreed Time Limit. If The Time Limit Is Not Mentioned, It Is Assumed That The Construction Will Be Finished Within A Maximum Period Of 2 Years From The Date Of Start Of Work.

10)  Did Not Give Accounts For The Expenses Against Which The Builder Has Collected Money, i.e. Maintenance, Electrical Installation (Transformer), Etc.

According To Shri G.V. Nayak A Senior Advocate And Legal Head Of LandguruZ, If You Have Grievance Against The Builder, Send A Notice To Him In Writing. Do Not Worry If He Refuses To Accept Your Notice, As Only Proof Of Sending Is Required. Send The Notice By Registered Post Or Under Postal Certificate. Retain The Proof Of Sending. The Proof Of Sending Is Valid In The Consumer Court Under Section 28A (3) Of The Consumer Protection (Amendment) Act Of 2002 And Will Be Declared As The Notice Has Been Duly Served.

FILE YOUR COMPLAINT IN THE CONSUMER COURT IN CASE THE BUILDER DOES NOT RESPOND TO YOUR NOTICE.

Address Of The Consumer In Mumbai Is As Follows:

THE PRESIDENT,

MAHARASHTRA STATE COMSUMER DISPUTES REDRESSAL

COMMISSION,

ADMINISTRATIVE COLLEGE, ROOM NOS. 1 & 2,

HAZARIMAL SOMANI MARG,

OPP. C.S.T. STATION, MUMBAI-400 001